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You are now chatting with 'sam'
sam: hi
G: don't be nice just ask question, cause this chat is ridiculous !
sam: how may i help you please ?
G: my account name is [...]
G: what the f.. is going on with my withdraw ????????
G: withdraw status ? :235.00 Moneybookers PROCESSING May 5, 06:38:24 AM
G: 5 may and still nothing ?
G: i sent all of documents you said you've got it
G: and what now ?
G: its f..ing ridiculous. I'm everyday on chat
G: and you even don't know what's going on. just the same: wait 48 hours we have technical problems
G: SINCE 5 MAY ?????????
G: i want answer
sam: ok !
sam: let me check ...!
G: i hope so ;]
sam: your cashout is processing ..!
G: how long now ?
G: why are you writing i must wait 4-5 days ?
G: as i can count today is 25 day, correct?
G: how long have i wait to get the money
sam: did you send your document ?
G: always processing ?
G:
lol
G: even you said you've got it, you remmember me
G: yes i sent all documents
G: 3 times
sam: ok ! did you get the approval message ?
G: no i dont get it
G: but i asked paul in chat and he said you've got it
G: so how many times i must send the fuking documents
G: it's silly
sam: yes !
sam: once our accounting team clear documentation and other verification you will get message
G: so they have to do it 25 days?
sam: then after that your withdrawal will get processed
G: so
G: how long now ?
sam: As far as possible we trying to fix the problem it's taking time very soon we resolved it , don't worry you will get your winnings !!
G: bla bla always the same. problems within 25 days ? Rivals always had no problems but your casino is just silly.
G: you even didn't said anything before about the problems but JUST WAIT
G: fuking 25 days
G: everything was reported to eCOGRA and gambling Commision
G: and it wasn't just me.
G: so i'm waiting for the withdraw soon, and you will have a nice commercial on forums etc.
G: i think we will meet tommorrow afternoon in here again !
sam: Sorry to hear that. We try our best !
G: so you must try more.